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BROmero Google Reviews
Stopped by to pick up some products. Immediately felt the disdain because I was in a work uniform and not dressed in some over-priced high end suit. This store needs to work on who they hire. Could have been the easiest sell, but I will not be treated like some second class citizen based on appearance.
Not sure if this is a franchise, but management needs to start evaluating their staff and get rid of the bad apples
JOSH ROSSIGNOL Google Reviews
I have been purchasing La Labo cents for almost a decade now and always have about four or five fragrances that I just refill. I was talked into a new sent recently and should have walked out and let it set, but I didn’t. It’s one of their newest Lavande. It was definitely like nothing. I usually wear, but I give it to the sales people they sold me. Once I got home, I realize that it didn’t sit well And didn’t smell good at all on me. I called and asked whoever helped me if I could just come and exchange it for what I was gonna originally get. They said that was fine. I waited a couple weeks because of timing and not being able to get in and when I called back the store manager Let me do that. It put such a bad taste in my mouth that I will never go back. I guess I’ll just find new fragrances.
Escutcheon “Black Stream” Blade Google Reviews
I’ve visited the Highland Park Village Le Labo several times in the last year and each visit left a lasting impression on me, and it’s not the amazing Le Labo products wowing me—it’s the staff at this store that has been the star of the show. Very knowledgeable and helpful staff at this location that are engaging even when the small store space is extra busy. I recommend going to this location on a weekday as it gets packed on weekends. Special shout outs go to Astacia and Brenda for great interactions and recommendations. I don’t know how those ladies keep up!
Minh Nguyen Google Reviews
I love this Le Labo location. All Le Labo stores are small, but this one is especially tiny. That is my only complaint, though, it still works well and has a great vibe. Jesse is always so helpful when it comes to helping me decide on products. The store feels welcoming and smells amazing - as it should!
I do wish the city exclusives came in a travel size, and I miss when the fragrances were freshly blended like they used to be.
Mirella Parra Google Reviews
This location is beautiful and thoughtfully made! Upon entrance you can explore all fragrances and city exclusives! Jesse was pleasant and informed us on Le Labo ingredients and different products. Will definitely be visiting more often!