Contact phone number:+377 607935595
Contact email:[email protected]
Contact phone number:+377 607935595
Contact email:[email protected]
StarCroisieres.com is dedicated to delivering personalized services, emphasizing the importance of excellent customer care before, during, and after your trip to ensure a seamless travel experience.
FRANCISCO JAVIER MARTINEZ BARRIOS Google Reviews
Hay que ser imprudente, con la cantidad de touroperadores que existen, contratar con una que no estaba dada de alta en el fondo de garantías de touroperadores de Francia... lo barato sale caro al final. Además siempre se debe de contratar un seguro particular de viajes por si pasan estas cosas...
Fernando Casado Google Reviews
Estamos muy afectados y nerviosos por todo lo que está ocurriendo con Star Croisieres. Reservamos y pagamos completamente un crucero que debería haberse ejecutado en Abril de 2025. 2 días antes de la salida recibimos un mensaje desde la agencia Star Croisieres y desde MSC diciendo que el crucero se cancelaba por problemas técnicos del barco. Procedimos a solicitar el reembolso total y además se nos ofreció un crucero gratis del mismo valor o superior por las molestias de la cancelación. Pues no solo no nos han reembolsado el dinero del primer crucero (Somos 3 familias y más de 11000€ pagados), sino que la reserva que hicimos para disfrutar del crucero extra ofrecido y que pagamos 2500€ más al ser un crucero más caro, ahora nos dicen desde MSC que Star Croisieres no ha realizado el pago y que no podemos embarcar a no ser que paguemos la reserva. En resumen, entre las 3 familias nos hemos gastado 15000€ y no vamos a poder disfrutar de unas vacaciones por las que durante tanto tiempo hemos luchado. Y ahora a esperar si recuperamos el dinero. No se puede entender que en la Europa del siglo XXI, estemos los clientes tan desprotegidos en situaciones como estas, donde ha habido clara negligencia e intención de estafar por parte de la agencia de viajes. Esperemos que MSC actúe con responsabilidad y dé solución rápida para que por lo menos podamos disfrutar de unos días de vacaciones con nuestras familias y amigos.
Berthilia Jeffs Google Reviews
This will be the second cruise with Star Croisières. The first one I was so pleased with Chole paving the way for me I decided to go through her again for this cruise so far I am please to say that without a doubt I will have a wonderful time. I can be troublesome but she is simply wonderful in Avery situation. No matter what time I will be text her she always Make herself available to my needs that says alot about who she is and how she feels about what she does. I am already thinking about my next cruise hopefully she will be available to me. My heart felt thanks to her as a person and to Star Croisières for making sure people like her can make others shine where there is no sun🙏♥️
Cleopatra Pascal Google Reviews
Very affordable! Alex is very helpful and pleasant 😊. I finally get to go on a cruise! Easy payment plans and they work with your budget. Simply the best 👌
Oussama Belaid Google Reviews
I had a lot of cruises with so many travel agents but the treatment had never been as fluent as it was with Enzo from Star croisières .After my family was disappointed for having no solution to go on a cruise in July, Enzo find us one who matches perfectly with our needs. Me and my family are very thankful, May we meet one day so we can thank you directly. Till next time Mr Enzo
majdouline aaddi Google Reviews
We worked with Sabine who is very professional and nice! Me and my family spent the most wonderful vacation in the Caribbean with MSC the cheapest way possible thanks to Star Croisière! (We compared with friends who booked another way)I recommend booking with them!!!
Joanna Saade Google Reviews
I recently had the pleasure of booking a cruise with Star Croisiere Monaco, and I cannot overstate how much Adam's exceptional level of cooperation enhanced the entire experience. From the initial inquiry to the final confirmation, Adam's dedication to ensuring a seamless booking process was truly impressive.
Flavia Tanca Google Reviews
Marc has been very helpful & professional, answering all my queries before booking the cruise and also very responsive after, when we encountered some issues on the MSC webpage with the check in process. Even when I asked questions outside of working hours, Marc came back with an answer very fast-which was not expected, but much appreciated. Thanks!
Lucy Kreicher Google Reviews
Many thanks to Léa for her dedicated services. She has gone beyond to help me get a good offer for my upcoming April cruise. I will be recomending her to all my friends and their friends :)