Contact email:[email protected]
Contact email:[email protected]
14 reviews · 222 views
| Address: | 1 Av. Pasteur, 98000 Monaco |
|---|---|
| Phone: | +377 97 98 99 00 |
| Website: | www.chpg.mc/ |
The Centre Hospitalier Princesse Grace (CHPG) is a Monaco-based hospital providing comprehensive healthcare services, from emergency care to clinical research and blood donation. Multidisciplinary medical teams ensure high-quality patient care.
The Centre Hospitalier Princesse Grace (CHPG) is a Monaco-based hospital providing comprehensive healthcare services, from emergency care to clinical research and blood donation. Multidisciplinary medical teams ensure high-quality patient care.
colwynboy (colwynboy) Google Reviews
Great staff. Great surgeons & a great stay, albeit too short.
Only one criticism is when my catheter bag was being fitted after having the larger, post operation one removed the nurse deflated the bag inside my bladder. Having read all the literature provided prior to my operation & also watched the videos I knew this was only to be done when the catheter was being removed totally. I questioned her & she apologised, disappeared & returned with another member of staff who inflated it once again. I'm not sure what she was going to do had I not stopped her. I'm writing this review two weeks after surgery & I'm feeling no ill effects. The post operation communication has been excellent & hopefully will continue to be of the same nature. There's a lot to be said about having your own room on a ward & I would highly recommend this hospital to anyone having the same procedure done.
C F Google Reviews
Just had a procedure here and I’m quite satisfied. The consultant urologist Dr. Aho is top notch in his field, I had a great outcome. To top it off, he’s great person. Nurse Anna and Boni were exceptional, took great care of me while in their care. All the other nurses were also great but can’t single them out, as they came at the end of my stay. Great job by a great team. 💯💯
Lexie Chu Google Reviews
Best care I’ve received in a long time. From the moment I arrived to A&E for urgent care, everyone was incredibly kind, calm, and professional. I came in feeling really unwell and left back on my feet. There was a small wait, but it was absolutely manageable and handled with care.
Special thanks to Dr. Agniva, Nurse Regie, and the kind receptionist working the desk on Tuesday night who immediately offered me a bag when I started vomiting — that small act of compassion meant everything in the moment.
I’m deeply grateful to now know there’s a hospital in London I can truly trust. Thank you all so much.
Naveed Ali Google Reviews
Excellent care from start to finish. Staff were kind, attentive and very professional. I felt well-looked after and respected at every stage. The nurses and doctors took the time to explain everything clearly, checked in regularly, and made me feel safe throughout my treatment. The environment was clean, calm and reassuring. Thank you to the whole team for delivering such high-quality care — your kindness made a difficult time much easier.
Alex Willcock Google Reviews
I had surgery at The Princess Grace Hospital in Marylebone last Thursday and stayed for two nights. I just wanted to take a moment to thank every single member of staff who looked after me so incredibly well during my stay.
From the moment I arrived, everyone was warm, welcoming, and reassuring. I was told the surgery would take place within an hour and a half of my arrival, and indeed it did. My anaesthetist Dr Barker, my surgeon Mr Khoubehi, every single person I encountered before the operation, when I woke up, and throughout my stay were truly exceptional in both care and kindness.
I would particularly like to thank a few members of staff by name: Olivia, who was my nurse during the day, Kris, who looked after me at night, and a very special thank you to Dr Patricia, whose exceptional kindness on Friday morning meant more to me than I can express. Following what had been a particularly difficult episode, she sat with me for nearly an hour, offering calm, compassion and humanity at its best at a moment when I really needed it.
It’s hard to fully describe the way one feels before surgery, the uncertainty, the vulnerability, but what I can say with absolute clarity is that the impact of such a cohesive, caring team is profound. The way you all work together, the way you treat people not just as patients but as human beings, makes a real difference to the experience and to the road to recovery.
So thank you, all of you who took care of me. I hope you may read this and take a moment to reflect on the difference you truly make. What a remarkable gift it is to help people in the way you do. Whatever it was that led each of you into medicine and patient care, please know that here is one very grateful person who is so glad you chose this path.
With sincere thanks,
Alex
David Randall Google Reviews
Cant not speak highly enough of the whole experience
Erica C Google Reviews
I recently received surgery at The Princess Grace Hospital which included a three night stay.
The level of care was absolutely phenomenal. The staff on Floor 5 that I came into contact with were all amazing.
Post discharge I received a phone call 24 hours after returning home from the discharge nurse to see how I was getting on and if I had any questions.
I would highly recommend this hospital to others. The team go above and beyond and I am so grateful to them.
Sergey F Google Reviews
We stayed for 5 nights with emergency of the 10 month baby. First the baby was not admitted for first hour, they just pretended he was. But he was refered by pedeatritian who started calling and we had to fill entry forms again!!! After they forgot to order required antibiotic. After they refused to provide itemised bill to insurance. And for medical report I had to go from one department to another, after 4 iterations I was given a phone number to call to ask to get report. Windows in the rooms can not be opened. Food quality is simply awful. All together its a very outdated hospital. Nobody speaks english and the worst - nobody is responsible for anything, except their salary
Anna Fedotova Google Reviews
Arrived at Pediatric emergency, registered at the counter, waited for 1,5 hours, went back to check and found that they didn’t register us, and we had to do it all over again. Eventually got hospitalised, because my 8 month old had E.colis and needed Meropenem. The very first night they SKIPPED ANTIBIOTICS because they DIDN’T ORDER ENOUGH. Now they all try to put a blame on each other and pretend that suddenly don’t speak English. What an incredible level of incompetence. Now they charge us 1K a day for not treating our child… Avoid this place and go to Lenval straight away!
davide vaccarono Google Reviews
As a Monaco resident, I should technically have priority, but it’s clear they don’t seem to care! I’ve broken my foot, and the person responsible for assessing the urgency of my case was dismissive, simply saying, “When a room is available, you’ll go.” I’ve been waiting in the hallway for four hours, watching others with minor symptoms being taken in ahead of me. The handling of emergencies in Monaco feels highly unprofessional, and the initial assessor’s attitude was unacceptable. 04/11/2024. 15:30- 19:30
mconstantinerealtor Google Reviews
They were great, especially the lady at the front desk. I wish I got her name (blonde curly hair, maybe around 60). We were nervous about going based on the reviews and we only speak english, but they were wonderful from start to finish. My husband was running a high fever 103-104 for over three days and was short winded on the 3rd day. We brought him to the ER here and the lady at the front desk spoke English and walked us through everything and helped with giving all our info to the Receptionist in French. The nurses were very kind and patient w my inability to speak French and they did thorough tests on him w blood work and chest xrays to make sure it wasn't his heart. After being in the waiting room for a long time, the front desk lady went and checked on my husband to give me an update (and I didn't even have to ask, but was wondering), so this gave me peace of mind what was happening when she came back with the update. Extremely nice of her!! My husband did get released with an infection and covid and the lady even offered to assist in us finding a ride back if we didn't have a car and also direction to get back to the parking garage (we had a car). I very rarely give reviews online, but feel they need to get some credit as too often people only post negative reviews. I would highly recommend this hospital as they truly are there to help you in a time of concern.
ROMANO JR LABANDELO Google Reviews
I am writing to share a disappointing experience we had at your hospital on December 25, 2023, at approximately 6:00PM. My 10-month-old son was unwell, and we sought emergency assistance. Unfortunately, our experience at the information desk was distressing. The two ladies on duty were remarkably rude, and neither showed any concern for my son's condition. Despite our residence in Beausoleil, they insisted that we were not allowed in Monaco and pushed us to go to Lenval Hospital in Nice, France. We were willing to pay for services and clarification about our residence in Beausoleil, the staff did not listen, pushing us towards Lenval Hospital, but our pleas were ignored. I kindly request that you review the CCTV footage to better understand the situation and address this matter promptly. I believe in the importance of providing quality healthcare with empathy, and I hope this feedback contributes to improving your services.
Simone Calo Google Reviews
Excellent hospital in Monaco. Fast, polite and cheap! I stayed well there.
John Johnson Google Reviews
They're rude and poorly staffed. Some doctors want money under the table. No way of knowing what the bill will be before a procedure, despite messaging everywhere indicating this is against their charter. One star is probably too mean as there are undoubtedly some kind conscientious and helpful doctors nurses and hospital staff. But it's about 50%. Many seem angry and resentful. Lot of bad life-threatening diagnoses over the years that I know of. You get the feeling many doctors have never opened a journal since they left medical school. Staff and patients smoke everywhere outside, nobody could care less - it stinks. You squeeze past moving cars with no pavement to get to the entrance, I've been hit by a taxi wing mirror before . If it can wait till you get back home, let it wait. Healthwise they get a B or C grade. Service and friendliness a D or E grade. But don't complain or they will kick you out and not treat you.