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7 REVIEWS

  • Can Eyilik

    Can Eyilik Google Reviews

    Overall rating:
    📅 on 2025-02-25

    The best Loro Piana store for service and collection. Stephane is the nicest person you can shop with.

  • Alessio Lanna

    Alessio Lanna Google Reviews

    Overall rating:
    📅 on 2025-02-03

    I bought two items and one was faulted. Had to return it within the next day. On inspection in store, many items on sales appear in fact not in immaculate conditions and should never be offered for sale itself. This is not what one expects from a brand of the likes of Loro Piana at all. Don’t go.

  • Elena Che

    Elena Che Google Reviews

    Overall rating:
    📅 on 2024-12-24

    disgusting service, I had to wait more than an hour to pay for my purchase. The shoes were on display, they just needed to be packed, but the consultant, despite my purchase, went to lunch, I wrote to her on the phone, but I also did not get an answer. A very unpleasant experience

    Photos from this review
  • Ranveer Grewal

    Ranveer Grewal Google Reviews

    Overall rating:
    📅 on 2024-09-09

    Probably one of the worst customer service you can ever experience from a luxury Brand. Bought a bag for a friend and the sales associate gave us the wrong info about the bag she told us it was an extra pocket l19 whereas it was an extra pocket mini pouch. Been trying to return the bag since 2 the last 2 weeks since I have already left monaco. After repeated calls and emails this store declines to answer.

  • L H

    L H Google Reviews

    Overall rating:
    📅 on 2024-07-29

    Had an amazing experience you should ask for Giuseppe best sales person

  • L M

    L M Google Reviews

    Overall rating:
    📅 on 2024-06-20

    Bought several items from this Loro Piana store. In June 2021, bought a pair of shoes. Recently sold this pair of shoes on Vestiaire and they were authenticated as being fakes. I contacted the assistant I bought the shoes from who still seems to work in the store and asked him for the receipt as I was told they were fake. He then BLOCKED me on WhatsApp. Complaint being forwarded to LVMH. I hope fakes are not being sold at this store somehow.

  • Nina Sukhotin

    Nina Sukhotin Google Reviews

    Overall rating:
    📅 on 2021-04-28

    It's Loro Piana. Fantastic service. For some funny reason they put a Zara style antitheft device on their shoe spoons.

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